Aldon Management Easily Integrates New Properties with a Centrally Managed and Scalable Cloud Environment
Summary
Table of Contents
For more than 75 years, Aldon Management has been redeveloping and managing multi-family residential apartment properties throughout the Bethesda, Maryland metroplex and expanding nationwide. Known for its passion in creating aff ordable apartment rentals with ample amenities and caring property management, Aldon Management was experiencing rapid growth and needed a trusted managed IT services partner to manage the complexity of its IT operations across dozens of properties. “Instead of investing in building our own data center or hiring IT staff at each location, we were looking for a single provider who could do it all … migrate all property IT environments onto an agile, easy-to-scale platform and centrally manage network performance and security,” said Joe Carney, Aldon Management’s VP of Business Support and Technology.
“Taking the day-to-day IT responsibility off our hands would allow me to focus on IT strategy and our talented staff on property management and business development.” OmniLegion Technologies worked with the Aldon Management team to fully vet out their needs and identified Magna5
as the ideal partner going forward. “We always know that we can trust Magna5 to deliver optimal results for our customers” said EJ Bowen, CEO of OmniLegion Technologies. “They bring a highly skilled, enterprise grade team to the table and can deliver a fully managed platform at an affordable price.
THE CHALLENGE
With no IT teams at each property location, the company was seeking centralized management and easy-to-scale solutions that would enable them to expand to new properties and empower employees to communicate and collaborate more effectively.
THE SOLUTION
- Cloud Managed Network
- Microsoft 365
- Managed Security
- Data Backup and Disaster Recovery
- Dark Web Scanning
- Help Desk Support
THE RESULTS
- Achieved approximately 35% reduction in IT expenditure.
- Transitioned to a more cost-effective Azure VDI environment without any service interruptions.
- Enabled full Admin access to the Azure cloud environment, providing full visibility and transparency.
- Enhanced global data security and system reliability.
- Established a proactive and strategic partnership focused on continuous improvement and cost-saving opportunities.
Full network visibility.
Each property’s infrastructure was migrated to Magna5’s secure cloud environment, featuring next-generation equipment and full visibility for real-time monitoring and alerting. Magna5’s fully trained and certified engineers watch Aldon Management’s network around the clock, resolving issues before they happen.
Cybersecurity protection & data backup.
Enhanced threat detection and response capabilities now quickly flag suspicious cyber threats or unauthorized access. The cloud managed network provided an extensive suite of security features, including IDS/IPS, content filtering, web search filtering, anti-virus, geo-IP based firewalling, IPsec VPN connectivity, and advanced malware protection. The solution also includes built-in data backup and recovery in the event of a cyberattack or natural disaster. Seamless data restoration was critical for Aldon Management to avoid loss of tenant, contract, financial, proposal and property management information.p
The team at Magna5 has our best interest in mind and go the extra mile to keep our network running smoothly and securely. The flexibility of their cloud network enables us to spin-up IT capabilities at new properties in less than a week."
Microsoft 365.
Magna5 assumed management of the company’s Microsoft 365 applications and upgraded licensing to enhance communication and improve security across all locations. Employees can now easily access Microsoft 365’s suite of applications to collaborate and communicate from either desktop or mobile devices. For additional protection, Magna5 implemented multi-factor authentication, conditional access, and geographic login blocking, and provided security training to employees on common phishing and social engineering techniques.
Endpoint protection.
To secure both company-owned and bring-your-own-device (BYOD) equipment, Magna5 implemented advanced endpoint detection and response (EDR) to monitor for known and unknown cyber threats. This includes threat hunting to seek out potential footholds and hard-to-detect persistent threats. Mobile device management (MDM) tools were also installed to manage apps, control device access, and protect company data through encryption, password enforcement, and mobile device tracking.
24/7 Access to experts.
Aldon Management has reduced unplanned downtime with quick access to Tier 1 and Tier 2 help desk support, available 24/7/365. Experts are available via a toll-free number, email, chat, or a client ticket portal. Magna5 ensures all calls are routed to an engineer best equipped to handle Aldon Management’s specific issue for a swift resolution.
